Legal
Privacy Policy
This policy explains what information Angira Jyotish collects, why we collect it, how we keep it safe, and the rights you have over your personal information.
Who we are
Angira Jyotish is an astrology practice based in India. Our postal address is Beawar Road, Ramganj, Ajmer, Rajasthan 305001, India.
You can reach us by phone at +91-9983444044 or by email at angirajyotish@gmail.com. For any privacy-related request, please contact us using the details in the "Contact us" section below.
Information we collect
We collect only the information that is necessary to respond to you and to provide the astrology services you request. Depending on how you use our site, this may include:
- Contact details: your name, email address and, where you choose to provide it, your phone number.
- Message details: the subject and content of any message you send us through our contact form.
- Birth details: when you enquire about a paid service, we collect only the birth date, time and place you choose to share so we can assess the request.
- Payment information: we receive confirmation and references for payments, but we never see or store your full card or banking details.
- Basic technical information: IP address, browser type and device information are used for security and abuse prevention, as explained below.
How we collect information
We collect information directly from you through the contact form on this website and through enquiries you send us by email, phone or WhatsApp.
- Contact form: when you write to us, we receive your name, email, optional phone number, subject, chosen service topic and message.
- Service enquiries: we receive only the personal and birth details needed to understand and respond to your request.
- Email and phone: when you contact us directly, we keep the correspondence needed to answer you.
How we use your information
We use your information only for legitimate purposes connected to our services:
- To respond to your enquiries and route them to the right service.
- To prepare and deliver the astrology reports or consultations you order.
- To send you the reports, documents and updates related to your order.
- To process and reconcile payments through our payment providers.
- To protect the website and our users against spam, fraud and abuse.
- To meet our legal, accounting and record-keeping obligations.
Storage and security
Contact-form submissions are stored in a SQLite database that is kept outside direct public web access. Access to this information is limited to authorised staff who need it to reply to you.
Information shared during a service enquiry is stored only as needed to respond and provide support. We do not share your personal information with third parties for marketing purposes, and we never sell or rent your data.
We apply reasonable technical and organisational safeguards, including secure connections, restricted access, input validation and abuse controls. No method of transmission or storage is completely infallible, but we work to keep your information safe.
Payment data
Payments are processed by third-party payment providers (Razorpay and PayPal). When you pay, your card or banking details go directly to the payment provider over a secure connection.
We do not collect, store or process your full card number, expiry date or CVV. We receive only the payment confirmation and reference needed to link the payment to your order and to support refunds.
Cookies and tracking
Our website uses a small, essential cookie to remember your language preference (English or Hindi). This cookie does not contain sensitive information.
We do not run third-party advertising trackers, and we do not sell browsing data. Any future analytics will be configured to avoid collecting message text, birth details, order data or precise contact information.
Third-party services
We rely on a small number of third-party services to operate the site:
- Payment providers (Razorpay and PayPal) process your payments under their own privacy policies.
- Our contact page embeds a Google Maps view; when you load it, Google processes limited technical data under Google's own policies.
- We may use email services to send you the reports and replies you request.
Your rights
You have rights over the personal information we hold about you. You may contact us at any time to:
- Access a copy of the personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Ask us to delete your information, subject to legal and accounting obligations.
- Ask us how your information is used and who can access it.
Data retention
We keep information only for as long as it is needed for the purposes described in this policy.
- Contact-form messages are kept for up to 12 months so we can respond and follow up, after which they are deleted.
- Order-related information is kept for up to 7 years so we can support accounting, tax and customer-service records.
- You may request earlier deletion at any time; we will honour your request unless we are legally required to keep the record.
Children's privacy
Our services are intended for adults. We do not knowingly collect personal information from children, and we ask that children do not send us messages or place orders.
If you believe that a child has provided us with personal information, please contact us and we will delete it promptly.
Changes to this policy
We may update this policy from time to time to reflect changes in our services, the law or our practices. When we do, we will revise the "Last updated" date at the top of this page.
If a change is significant, we will make it clearly visible on this page. Continued use of our services after a change means you accept the updated policy.
Contact us
For any question about this policy, or to exercise your access, correction or deletion rights, please contact us:
- Email: angirajyotish@gmail.com
- Phone: +91-9983444044
- Post: Angira Jyotish, Beawar Road, Ramganj, Ajmer, Rajasthan 305001, India
Grievance officer
In accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), we have designated a Grievance Officer to address any concerns regarding the processing of your personal data.
If you have a grievance about how your personal data is being processed, or if you believe your rights under the DPDP Act have not been respected, you may contact our Grievance Officer:
- Name: Lalit Sharma
- Email: angirajyotish@gmail.com
- Phone: +91-9983444044
- Response time: We will acknowledge your grievance within 7 working days and aim to resolve it within 30 days.
Governing law and jurisdiction
This policy is governed by the laws of India, including, where applicable, the Information Technology Act, 2000 and the rules made under it, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.
Any dispute relating to this policy shall be subject to the exclusive jurisdiction of the courts in Ajmer, Rajasthan.
Questions about your data?
Write to us and we will help with access, correction or deletion requests.
